Online Poker Terms & Conditions

1 Introduction & Applicability

Welcome to the online poker platform. These Terms & Conditions ("Terms") apply to your use of the onlinepoker.wine website and its associated mobile application ("Platform").

By registering on our Platform or using any of our services, you are considered to have fully agreed to these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using the Platform.

Online poker reserves the right to update these Terms at any time. Notice of changes will be sent to your registered email or posted on the Platform. Continued use of the Platform after any changes constitutes your acceptance of the updated Terms.

2 Eligibility & Registration

To create an online poker account, you must meet the following requirements:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may register only one account.
• Accounts may not be created on behalf of or as a representative of another person.

After registration, online poker may ask you to complete a KYC (Know Your Customer) verification process. This may require submitting a national ID, passport, or other government-issued document. Withdrawal options may be limited until KYC is completed.

3 Account Management

You are fully responsible for the security of your online poker account. Do not share your password with anyone, and always use a strong password.

• Keep your account login credentials confidential — do not share them with anyone.
• If you notice any unauthorized access or suspicious activity, contact support immediately.
• We advise against logging in over public Wi-Fi.
• Sharing or selling your account to another person is strictly prohibited.
• Keeping Two-Factor Authentication (2FA) enabled adds an extra layer of security to your account.

Online poker will never ask for your password via email or message. Any such request is a phishing attempt — please report it to our support team immediately.

4 Deposits & Withdrawals

Online poker supports popular Bangladeshi payment methods including bKash, Nagad, and Rocket. All transactions are secure and encrypted.

Deposit Rules:

• The minimum deposit amount varies by payment method — please check the lobby for details.
• Deposits are generally credited to your account instantly.
• Only use payment methods registered in your own name.
• Payments through third parties are not accepted.

Withdrawal Rules:

• KYC verification must be completed before withdrawals can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 5–30 minutes; in some cases it may take up to 24 hours.
• Check the platform for the maximum daily withdrawal limit.
• If money laundering is suspected, online poker reserves the right to suspend withdrawals pending verification.

5 Bonuses & Promotions

Online poker offers a variety of bonuses and promotions — including a welcome bonus, daily cashback, referral bonus, and tournament prizes. Each bonus comes with its own terms and conditions.

• Bonus funds cannot be withdrawn directly — the designated wagering requirement must be met first.
• Wagering requirements are typically 30x–50x the bonus amount (see the specific bonus page for details).
• Bonus offers must be used within a specified time limit.
• Attempting to claim the same promotion more than once will result in the bonus being cancelled.
• Online poker reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, the account may be subject to investigation.

6 Gameplay & Fairness

All games on online poker use a certified Random Number Generator (RNG), ensuring every outcome is entirely random and fair — with no predetermined results.

• If an error or technical issue affects a game outcome, online poker reserves the right to void the round and refund all stakes.
• If your internet connection drops, the state of any active game is saved on the server.
• The rules for each game are detailed on its individual information page.
• Return to Player (RTP) rates vary by game and are listed on each game's page.

If a technical error results in an abnormal win on any game, online poker reserves the right to withhold payment and conduct an investigation. If the error is confirmed, the winnings from that round will not be paid out.

7 Prohibited Activities

The following activities are strictly prohibited on online poker:

• Cheating, collusion, or any form of unfair arrangement with other players.
• Using bots, automated software, or any technological advantage.
• Using the platform for money laundering or any illegal purpose.
• Exploiting vulnerabilities in the bonus system to gain an unfair advantage.
• Hacking, phishing, or attempting to breach the platform's security.
• Harassing, threatening, or engaging in abusive behavior toward other users.
• Creating multiple accounts or using a false identity.

8 Responsible Gaming

Online poker believes gaming should be a form of entertainment, not a financial solution. We always encourage players to game responsibly.

• Set your own daily, weekly, and monthly deposit limits.
• Use the self-exclusion tool if you feel it is needed.
• Keep those under 18 away from gaming.
• We take preventive action when problematic gaming behaviour is identified.

If you notice any signs of problem gambling, please contact our support team or Responsible Gaming Read the page.

9 Privacy & Data Protection

Online poker treats the security of your personal information as its highest priority. For full details on how we collect, use, and protect your data, please refer to our Privacy Policy Available on the page.

• Your information is used solely for service delivery and legal compliance.
• Your data is never sold or shared with third parties.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities when required by law.

10 Account Closure & Suspension

Online poker reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• If the terms and conditions are violated.
• If fraudulent activity is suspected.
• If KYC verification has not been completed.
• Engaging in prohibited activities.
• After an extended period of inactivity (typically 12 months).

Users may request to close their account at any time. All withdrawable balance can be withdrawn before closure; however, if the account is closed due to a terms violation, the balance may be forfeited.

11 Rule Changes

Online poker reserves the right to update, amend, or cancel these Terms & Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the Platform.

Continuing to use the platform after any changes have been made will be considered your automatic acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12 Contact & Complaints

If you have any questions, complaints, or feedback regarding these Terms & Conditions, please contact our support team.

We aim to resolve all disputes through direct communication first. If a resolution cannot be reached, the matter may be referred to a neutral third-party mediator.

For more details, please visit our FAQ Page View or About Us Visit the page.