Your privacy is fully protected at Online Poker

1 Introduction

Welcome to online poker. We understand that sharing personal information online is a concern for many people — and that is completely understandable. This Privacy Policy explains exactly what information online poker collects, why it collects it, and how it is kept secure.

This policy applies to our website onlinepoker.wine and all related services. By using the platform, you are deemed to have accepted this Privacy Policy.

If any part of this policy is unclear, please do not hesitate to reach out to our support team. We are ready to answer all your questions honestly and transparently.

2 What information we collect

Online poker collects only the information necessary to provide its services. Details on the different types of data are outlined below:

Online poker does not collect any information beyond what is stated above. No additional data will be collected without your consent.

3 How we collect information

Online poker collects your information in the following ways:

• Directly From You: Information you provide directly during registration, KYC verification, deposits, or when contacting support.
• Automatically: When you use the platform, cookies, log files, and analytics tools automatically collect certain technical information.
• Via Third Parties: Necessary information may be collected from payment processors or KYC verification providers.

4 How We Use Your Information

Online poker uses your information solely for the following purposes:

• For account creation and management.
• To process payments and verify transactions.
• For KYC verification and fraud prevention.
• For customer service and support.
• To improve the security and performance of the platform.
• To meet legal obligations.
• To send promotional offers where applicable (only with your consent).

You can unsubscribe from promotional emails at any time by contacting our support team. However, we are unable to stop sending important account-related notices, as these are essential for the security of your account.

5 Who your information is shared with

Online poker may share your personal information only in the following limited circumstances and strictly on a need-to-know basis:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the information needed to complete transactions.
• KYC provider: Trusted third-party providers for identity verification.
• Legal authorities: We may be required to share information with government authorities under Bangladeshi or international law.
• Technology Service Providers: Third-party contractors for hosting, cybersecurity, and analytics services — all operating under confidentiality agreements.

Your information is not shared beyond the cases listed above. We have strict confidentiality agreements in place with every third party.

6 Cookie Policy

Online poker uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

7 Your Rights

As an online poker user, you have the following rights over your own information:

• Right to access: You may request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data beyond what is legally required to be retained.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Portability: You may request a copy of your information in a portable, readable format.
• Right to object: You can object to certain types of data processing.

8 Security Measures

Online poker uses industry-standard security technology to protect your information. Our security infrastructure includes:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) support.
• Automated system for detecting suspicious login attempts.
• Data backup and disaster recovery plan.
• Restricted access — only authorized personnel can view your data.

While we take every measure to ensure the highest level of protection, no digital system is 100% secure. Please keep your password strong and never share it with anyone.

9 Data Retention Period

Online poker does not retain data longer than necessary. Retention periods for different types of information are outlined below:

• Account information: For the duration of the active account and 5 years after closure (for legal compliance).
• Transaction Records: Minimum 5 years (in compliance with financial regulatory requirements).
• KYC documents: 5 to 10 years (in compliance with international anti-money laundering laws).
• Gaming logs: 2 years.
• Support Conversations: 1 year, or 6 months after the issue is resolved.
• Marketing Data: Deleted immediately upon withdrawal of consent.

10 Children's Privacy

Online poker is strictly for users aged 18 and above. We never knowingly collect information from minors.

11 Policy Updates

Online poker reserves the right to update this Privacy Policy when necessary. In the event of significant changes:

• A notice will be sent to your registered email.
• A notification will be posted on the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

12 Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

When submitting a privacy request, please send it from your registered email address with the subject line "Privacy Request". This helps us process your request promptly.